To help make filing a claim easier, please have the following information on hand:
Wondering how our claims services work? Whether you're reporting a fender bender, a home fire, a dog bite, an employee injury, or need roadside assistance, our claims department follows the same five-step process for every claim:
Please Note: Every claim is different, and some are more complex than others. Some may be opened and closed quickly while others may take weeks or even months to resolve. Our claims professionals will do whatever it takes to assess your claim fairly and help you get back where you belong.
For fire or water damage, consider ServiceMaster Restore®. This industry leader in restoration procedures and technology is on call 24/7, 365 days a year. They offer restoration services for fire, smoke and water damage (with certification in Applied Structural Drying).
The Foremost Claims Department is an award-winning team1 of insurance professionals who are there when you need them 24 hours a day, seven days a week. Our Claims Adjusters and Catastrophe Response Team members go through extensive training where they learn the importance of soft skills (such as active listening and critical thinking), and get hands-on practice in our Claims Learning Labs and virtual reality set ups.
Our pledge is to deliver A Better Insurance Experience®, and we do that by making compassionate customer care our top priority.
Claims Adjusters learn to evaluate many different styles of homes in our Claims Learning Labs.
Foremost Claims Adjusters are trained on the following: easy customer service methodology, active listening, critical thinking, time management, empathy and more.
Our Claims Learning Labs are equipped with the actual products we insure for hands-on Claims Adjuster training. These products include mobile homes, boats, motorcycles and more.
In 2020, the Foremost Claims Team served customers by handling over 50,000 catastrophe claims.
Our Mobile Claims Centers include four buses and four Customer Care vehicles.
Our Catastrophe Response Team members are ready to deploy the day of an urgent situation.
Our award-winning Claims Team and Catastrophe Response Team are ready to assist you 24/7.
Foremost employs over 2,600 trained claims professionals throughout the U.S.
According to 2020 research from J.D. Power, Farmers ranked in the top three for property claims customer satisfaction with a score of 893. https://bit.ly/2ZOB57Q
Studies have shown that insurance fraud costs the insurance industry billions of dollars every year2 and it's not a victimless crime. Everyone is directly affected by paying higher policy premiums for their insurance.
To help address this issue, Foremost has a dedicated Special Investigations Unit. If you are aware of suspected Insurance Fraud, you can report it to us at any time of day by calling 888-662-6616 (you don't have to identify yourself).
1https://bit.ly/3a7JZ53. Claims stats and other data from 2020.