We get lots of questions about RV windshield repairs and feel it's important to educate RV owners about when windshield replacement is a good option. Here are some questions we frequently get about windshield repairs:
The object of current RV windshield repair technology is to strengthen the damaged area and reduce the possibility that the chip may spread into a crack. Cosmetic improvements are considered secondary in importance. However, cosmetic improvements make future repairs an attractive option to the insured. Prior to repair it is important to inform the customer that the repair normally improves the appearance of the damaged area. It is important not to oversell expected results. Some of the worst looking chips have the best cosmetic results and vice versa.
We do not recommend repairing cracks in windshields with current available technology. We recommend fixing chips. It is more difficult to fill the entire crack with resin than the cavity or “cone” of a chip. The main purpose of the resin is to restore the strength to the outer layer of the glass. Cosmetic restoration is a secondary benefit.
We do not recommend repairing chips in the critical vision area. This means that we do not promote chip repair in the driver's line of vision. We recommend that if there is damage in the driver's line of vision that the windshield be replaced.
Some say the vision area can be defined as an 8″x10″ area directly in front of the driver's line of vision. The location of the area will vary with the driver's height. Others define this area by the sweep of the windshield wiper on the driver's side.
If each distinct area of damage is the size of a quarter or smaller, it may be repairable.
Yes. Some repairable damage near the edges of a windshield may in fact have invisible (to the naked eye) cracks running to the edge of the windshield. Attempting to repair this damage can cause cracks to appear.
It is beneficial to have the chip repair done as soon as possible. Water, dirt, windshield washer fluid, etc., are able to get into the chip and may result in a repair that is less clear or cause the chip to run.
The sooner the better. The longer you wait to repair after the initial damage the greater the chances that the chip will turn into a crack.
Ideal repair weather consists of a dry, sunny day with a moderate temperature. The curing process often begins when the technician exposes the repair to ultraviolet rays from a small handheld device. Natural ultraviolet rays are essential to finish the cure of the glass resin.
Extreme heat can cause glass resin to cure at an accelerated rate, while freezing temperatures could cause the resin to freeze.
Currently, all chip repairs are billed to Foremost Insurance Company at a cost of $49.95. Additional chips on the same vehicle are billed at a cost of $15.00 each.
Insurers will authorize anywhere from 4-6 chips per vehicle. If you are going to do chip repair to a windshield all chips should be fixed. If you leave chips in the windshield you run the risk of a chip turning into a crack. If the chips are deemed repairable and the customer is agreeable the only thing we need to keep in mind is simple economics. There comes a point that the cost to repair a certain number of chips will equal or exceed the cost of replacement.
Yes. There is some pressure on the damaged area when the repair is performed. It is important to know that a chip renders the windshield broken. The repair is an attempt to restore the structural strength to the windshield. If in the process the repair damages the windshield further it may be necessary to replace the windshield. There is no risk in trying to fix the broken windshield.
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