Foremost Pay Online: FAQ

Below are some frequently asked questions about Foremost Pay Online.

What are my online bill payment options?

• Make a one-time payment.
• Sign up for automatic payments.
• Log in to view your bills online.

Am I able to view my policy online or access my ID card, declarations page or other policy documents?

Foremost PayOnline enables you to view and pay your insurance bills. If you are looking for ID cards, a declarations page or other policy documents you can go to www.foremost.com and access Policy Documents to obtain policy information.

Where can I view my bill and future due dates, along with my outstanding balance?

Once you are logged in, you can access your bill from: Inbox > Actions > View Bill. The current and outstanding amount will be located on the payment information section of your bill. Any remaining payments will be listed on page 2, including the amounts due and due dates.

Do I need a User ID and Password?

When making one-time payments, there is no need to create an account. However, to view your online bills or sign up for automatic payments, a User ID and Password are needed.

I received this message after trying to sign up for a Pay Online account: "This account has reached the limit of active account-customer associations." What does it mean?

This message means that a Foremost Pay Online account is already set up for that policy number. Please click here to retrieve your User ID or contact us for further assistance.

What forms of payment do you accept on Foremost Pay Online?

We currently accept payments from checking and savings accounts as well as Visa^®, MasterCard^®, Discover^® and American Express^® payment cards.

What information do I need to submit a payment?

• Your 13 digit policy number
• Your mailing ZIP code
• The amount you want to pay
• Your bank or payment card information

Is it possible for me to authorize an electronic payment for more than one policy?

Yes, but each payment needs to be submitted separately.

• Policyholders with a Foremost Pay Online account have the ability to associate all of their Specialty Policies to one Foremost Pay Online User ID.
• Please Note:
  • Bills will remain separate for each policy.
  • If making one-time payments, each bill will have to be paid separately, and each bill will have a separate due date.
  • Automatic payments will have to be set up separately for each policy to be paid on each policy's due date.

Do I have to pre-arrange or notify my bank ahead of time to use Foremost Pay Online?

Bank set up or pre-notification is not required, but it can be a good idea with some small banks and credit unions.

How secure is my payment and personal information?

Your payment and personal information is securely transmitted using TLS encrypted protocols when it travels over the Internet. Transaction information is audited, encrypted and archived in a manner that meets or exceeds the standards defined by PCI and industry best practices.

Is there a service charge for using Foremost Pay Online?

We are focused on providing you with a better way to manage your payments online. Currently there is no separate charge for using this service.

Can I sign up to receive email bill notifications?

Yes. If you have a Foremost Pay Online account, you can receive bill notifications via email. When you are ready to view your bill, you can find it by logging into Foremost Pay Online. You can also choose to enroll in paperless billing when you sign up for a Foremost Pay Online account or by logging into your account and going to Policies > Actions > Update. By opting for paperless billing, you will no longer receive paper bills in the mail. You will only be able to access your Foremost bills by logging into Foremost Pay Online. More information is available in the Paperless Billing Terms and Conditions.

What is the cut-off time for posting a payment?

Any payment submitted after 6:30 p.m. Central Time will be considered received the following business day.

How quickly will my payment be applied to my policy?

Please allow 3-5 business days for your policy to reflect the payment.

Will you send me a confirmation of my payment?

Yes. If you choose to provide an email address, an email confirmation will be sent to you.

Can I make an online payment if my policy is canceled?

Making an online payment will not reinstate coverage on a canceled policy. For assistance, please contact your insurance representative.

How do I change or stop a one-time payment I've submitted, or ask general questions about my bill?

Please contact your insurance representative, or call the Foremost Billing Department whose toll-free number is listed on your latest insurance bill. If you are unable to locate this number, call the Billing Service Center at 1-800-532-4221.